Shipping policy

Last Updated: September 13, 2026

At UNTAMED, we create our products on demand rather than keeping large quantities of ready-to-ship inventory. Once you place an order, your product is prepared, packed, and shipped through our fulfillment and logistics partners.

Our goal is to get your order to you as quickly and safely as possible.

1. Where We Ship

We currently offer shipping across India, subject to courier serviceability for the delivery pincode.

Delivery availability may vary depending on the location and the courier services available in that area.

If a particular pincode is not serviceable, we may be unable to deliver the order to that address.

2. Print-on-Demand Processing

UNTAMED products are made on demand.

After you place an order, your product is sent for processing and fulfillment. Our fulfillment partner, Qikink, handles the production, packaging, and shipping of your order.

Standard processing time

Orders are generally processed and prepared for shipping within approximately 2–3 business days.

Processing time may vary depending on:

Product type
Printing method
Order volume
Availability of production capacity
Technical or operational circumstances
Public holidays or unforeseen events

Some products or printing methods may require additional processing time.

3. Delivery Time

After your order has been processed and handed over to the courier, delivery within India generally takes approximately 2–5 business days, depending on the shipping method and destination pincode.

Therefore, most orders may take approximately:

2–3 business days for processing + 2–5 business days for delivery.

Please note that these are estimated timelines and not guaranteed delivery dates.

Remote locations, difficult-to-service pincodes, weather conditions, courier delays, public holidays, high-demand periods, and other circumstances outside our reasonable control may result in additional delays.

4. Shipping Methods

Depending on your location and the shipping options available at checkout, your order may be shipped using an appropriate shipping method and courier partner.

Available shipping options may vary based on:

Delivery pincode
Product/order weight
Courier availability
Shipping mode
Serviceability of the destination

Qikink uses multiple national and regional courier partners for deliveries across India.

The shipping charge applicable to your order, if any, will be displayed at checkout.

5. Shipping Charges

Shipping charges may depend on factors such as:

Delivery location
Order weight
Shipping method
Number of products in the order
COD or other applicable services

The final shipping charge applicable to your order will be displayed during checkout before you complete your purchase.

We may offer free shipping promotions from time to time. Any such offer will be subject to the terms displayed on the Site at the time of purchase.

6. Order Confirmation

After successfully placing an order, you should receive an order confirmation through the contact information provided during checkout.

Please carefully check your:

Name
Phone number
Email address
Complete shipping address
Pincode
Apartment/house number
Landmark, where applicable

UNTAMED is not responsible for delivery problems caused by incorrect, incomplete, or inaccurate information provided by the customer.

If you notice an incorrect shipping address immediately after placing your order, please contact us as soon as possible at:

amdaya.clothing@gmail.com

Because our products are made to order, we may not be able to change the shipping address once the order has entered processing or fulfillment.

7. Order Tracking

Once your order has been shipped, tracking information may be provided through your order confirmation, shipping notification, or other communication.

Depending on the courier partner, tracking information may take some time to become active after the shipment has been handed over.

You may use the tracking information provided to monitor the progress of your shipment.

8. Delivery Delays

While we aim to deliver orders within the estimated timeframe, delivery dates cannot always be guaranteed.

Delays may occur due to circumstances including:

Weather conditions
Natural disasters
Public holidays
High order volumes
Courier operational issues
Incorrect or incomplete addresses
Remote or difficult-to-service locations
Transportation disruptions
Customer not being available to receive the order
Other circumstances outside our reasonable control

If your order is delayed, please contact us at amdaya.clothing@gmail.com and we will assist you in checking the shipment status.

9. Failed Delivery / RTO

A shipment may be returned to the fulfillment facility if it cannot be delivered.

This can happen for reasons including:

Incorrect or incomplete address
Incorrect pincode
Customer unavailable or unreachable
Customer refusing delivery
Customer requesting future delivery
COD payment not being available
Delivery location being inaccessible
Courier serviceability issues
Other delivery-related circumstances

Qikink identifies several such situations as reasons for an order to become undelivered or RTO (Return to Origin).

If an order is returned because of incorrect information, refusal to accept the shipment, repeated failed delivery attempts, or circumstances attributable to the customer, additional shipping or re-shipping costs may apply if a replacement shipment is requested.

Any applicable charges will be communicated to you before a re-shipment is arranged.

10. Cash on Delivery (COD)

If COD is available for your location and selected at checkout, you must pay the full order amount to the delivery partner when the order is delivered.

Please ensure that:

Someone is available to receive the package.
The required COD amount is ready.
Your phone number is reachable.
The delivery address is accurate.

Refusing a COD order after placing it may result in the shipment being returned to the fulfillment facility.

11. Lost or Damaged Shipments

If your package appears to be lost, significantly delayed, or damaged during transit, please contact us at:

amdaya.clothing@gmail.com

Please provide:

Order number
Name used for the order
Contact information
Description of the issue
Photos or videos, where applicable

We will review the matter with our fulfillment and shipping partners and assist you according to the applicable shipping and refund procedures.

For damaged packages, we strongly recommend taking photographs or video of the package and product as soon as possible after delivery.

12. Incorrect or Missing Items

If you receive an item that is different from what you ordered, or if an item is missing from your package, please contact us as soon as possible at:

amdaya.clothing@gmail.com

Please include your order number and clear photographs of the package and product received.

We will investigate the issue and provide an appropriate resolution where the issue is confirmed.

13. International Shipping

At present, UNTAMED primarily focuses on shipping within India.

If international shipping is enabled on our Site in the future, additional shipping charges, delivery timelines, customs requirements, duties, taxes, and import restrictions may apply.

Any applicable international shipping terms will be displayed or communicated before the order is completed.

14. Shipping and Our Return/Refund Policy

Shipping and returns are separate matters.

Because UNTAMED products are manufactured on demand, not every order is eligible for a return, exchange, cancellation, or refund.

For complete information about eligible returns, defective products, cancellations, refunds, and other order issues, please refer to our Refund & Return Policy.